Shipping
ONE PLANET orders are shipped from our Melbourne factory, where most of our products are also made.
Orders placed for in-stock items are normally shipped the next working day. Down sleeping bags are different as they are filled and finished to order, so please allow 1-3 working days for us to make your bag.
You will receive an email containing an Australia Post tracking number when your order is dispatched.
Australia
Standard Post
- Free shipping for orders over $49.
- $15 for orders below $49.
Express Post
- $45 flat rate Australia-wide.
Click & collect. Please allow 2+ days for us to organise your order and contact you.
- $0 from our shop in the Melbourne CBD: 377 Little Bourke St – seven days.
- $0 from our Sunshine West factory: 650 Somerville Rd – five days.
International
- International shipping does not include import duties, taxes and clearing fees. When the delivery arrives in another country, any applicable fees must be paid by the customer.
- If your country is not eligible at the check out, please contact us so we can advise on how to proceed.
- We do not accept international exchanges. Returns must be shipped at the customer’s expense.
New Zealand
Standard post $40
Other international
Standard post $45